Using Email

Community Email Address

Most email interaction revolves around sending email to a single community email address.

Community email address is listed on the community info page (or settings page if one is a community leader), and is usually the same as a community short name: community_name@peopleconnector.org.

Discussions

To contribute to a discussion via email, respond to the notification email you have received. Please note that your reply will be distributed to all community members.

To start a new discussion via email, send an email message to community email address community_name@peopleconnector.org.

Announcements

Send an announcement via email if you want to include formatting in the message text. Posting announcements from the web site allows only plain text messages. Email, however, allows pass-through of messages with complex formatting.

To contribute an announcement via email, send a message to announce.community_name@peopleconnector.org.

Replies to announcements will go to a noreply email address, and will not reach the community.

Email Preferences

To stop receiving email notifications without terminating membership in a community send a message to community email prefixed with nomail.: nomail.community_name@peopleconnector.org.

To start receiving email again with immediate frequency, send a message to community email address prefixed with mail.: mail.community_name@peopleconnector.org.

To change email frequency preference to daily, weekly, or monthly digest, use prefixes dailydigest., weeklydigest., or monthlydigest.:

  • dailydigest.community_name@peopleconnector.org to receive email once a day
  • weeklydigest.community_name@peopleconnector.org to receive email once a week
  • monthlydigest.community_name@peopleconnector.org to receive email once a month

To find out active email preferences for all communities one is a member of, send a message to info@peopleconnector.org.

Leaving a Community

To terminate membership in a community, send an email to leave.community_name@peopleconnector.org.

Contact Community Leader

Sometimes one needs to contact community leaders for support. To contact community leaders, send a message to admin.community_name@peopleconnector.org. The message sent to this address will automatically be forwarded to all community leaders.

This email address is not limited to community members – anyone can send a message to leaders. Sometimes spam gets through spam filters and leaders receive it directly to their inbox, which might cause concern for some community leaders that spam reached all community members: this is never the case, as these messages are never distributed to community members.

Contact PCO Support

To contact PCO support for whatever technical reason, send a message to support@peopleconnector.org. This email address accepts messages from everyone, not just from PCO users.

Contact Site Coordinator

Sometimes it is necessary to contact a site coordinator for different reasons: either because the matter is not related to a specific community, or a community leader needs coordinators' help.

To contact site coordinator, send an email to coordinator@peopleconnector.org. The message will immediately be distributed to all site coordinators.

Approve or Reject a Contribution

All community leaders receive an Action Required email every time new contribution is posted in a moderated community. To approve the contribution via email in response to this Action Required message, send a message back to approve.community_name+contribution_short_link@peopleconnector.org. This email address is already composed in the Action Required message under approve by email link.

Similarly, to reject a contribution, send an email to reject.community_name+contribution_short_link@peopleconnector.org. Again, this address is already composed under reject by email link in the notification message.